What are your areas of focus as a leading UI/UX Design company in India?

Being one of the top-notch UI/UX design company with a highly experienced team, we tend to focus more on the research process in every particular industry for any given project with data-driven design decisions.

How to choose the right UI/UX design company for the startup? What are the things I should consider before finalizing it?

A definitive objective is to guarantee your website can furnish its users with the most worth conceivable as flawless experience as could be expected. Thus, you anticipate your UI/UIX Design agency to be similarly as productive, cutting, and client-focused as far as plan and UX. To get decent ROI in the digital sphere, you need both a great product and a great design. To understand every bit in detail, Refer: Why Startups Should Partner With UI/UX Companies

What branding the part of your UI/UX services?

Yes, we do branding as part of our UX UI design projects. We're a user experience agency, and that means that branding is always an integral part of our UX/UI design projects. We work on brand design in different phases: Brand understanding and research, Defining brand design strategy and brand positioning.

Project Overview

Travelling requires detailed and careful planning to be successful. Often, employees face issues trying to follow protocols for certain tasks and requests, including travel requests. This project aims to help with internal communication, especially regarding travel requests.

Problem Statement

The employees face issues of documentation, human oversight, and general Travel Request Management. It was high time they got a new website that would handle that aspect effectively and efficiently.

Objectives

To properly manage the employees with a platform.
To improve the flow of information among the employees with regard to Travel requests.
To find a faster way to resolve issues.
A better UX for employees to easily lodge requests.

Our Process

The STEP process has been the go-to strategy for ensuring the implementation process flows smoothly towards completion. STEP is an acronym that stands for Soak, Think, Execute, and Proof.

Process We Followed

The process is divided into three phases to ensure no stone is left unturned to give the users the best experience: UX Research, UX Design and UI Design. We also conducted a UX Audit to provide recommendations and directions for the design process.

Research

The research focused on a UX Audit, which we discovered would be the most effective for the KPIT Internal employees. There were no close competitors, and the aim was to improve the employees' working conditions. The Audit helped identify issues through user research and suggested recommendations to guide the design process.

UX Designing

Our UX design process began with a thorough heuristic analysis to identify pain points in the existing travel request system and recommend solutions. We then went a step further to empathize with our users by developing detailed user personas and scenarios. Building upon these foundations, we conducted other UX Deliverables like Sitemaps, feature lists, and Wireframes to assist with the UI Design.

UI Designing

We developed mood boards that captured the desired aesthetic and brand tone. We took inspiration from our wireframes and UX design principles to achieve the perfect feeling and functionality of the website, allowing us to design a clean and intuitive interface.

UX Improvement

Problems

No guided Flow

The users felt unguided while performing some tasks, so it often took extra time to identify the purpose of a feature and how to use it.
Multiple Communication

Employees are often bombarded with work communication, which causes them to miss out on other information, such as travel. The website that was initially designed to handle Travel issues still falls short of managing travel-related information, so employees have to opt for other communication channels.
Stressful Documentation Travel Request

Despite a dedicated website to cater to travel documentation, the employees still have to deal with it themselves with little to no resources to guide their appropriate use of documentation like visa type and request.
Difficult Interface

Amidst all the various troubles the users have encountered, the king of them all is the difficult website. Due to its difficult look and functionality, the users are mostly confused about what to do and how to do it on the app.

Solutions

Website Tour for first-time users

The essence of UX design is solving problems, so we have included a website tour to familiarize users with the features and functionalities.
Direct TR approval on the app

We designed the manager interface to resolve issues by monitoring the employee's TR. The filter and status filter make this possible.
Simple Interface

We made their interface neater, cleaner, and more user-friendly. The emphasis on consistency helped our UI/UX Designers leverage common components like CTAs, Cards, and Travel cards.
Easy Communication

We do not want users to deal with multiple communication channels, so we made the travel request approval more easier through the communication on the website. The employees can easily track the status of their requests and plan accordingly.

Task Flow

The following task flows were created to ensure optimum visibility of  the best features so that users can find them easily.

Site Map

The Sitemap was redesigned to improve the usability of the application.

Redesigned their Portal that allow the employees to solve their travel needs easily.

KPIT

Redesigned their Portal that allow the employees to solve their travel needs easily.

Overview

Responsive

Website Branding

UX Research

UX Design

UI Design

6 months

B2C

Responsive

Website Branding

UX/ Research

UX Design

UI Design

6 months

B2C

Project Overview

Problem Statement

Objectives

Our Process

Process We Followed

Research

UX Designing

UI Designing

Research

Personas

UX Improvement

Problems

No guided Flow

Multiple Communication

Stressful Documentation Travel Request

Difficult Interface

Solutions

Website Tour for first-time users

Direct TR approval on the app

Simple Interface

Easy Communication

Task Flow

Site Map

WireFrame

UI Design

Typography

Color palette

Icons

Pictograms

UI Screens

Chaayos

BlueEarth

Chaayos

BlueEarth