Improving experience and interface to enhance hardware performance.

Optimus

Improving experience and interface to enhance hardware performance.

Overview

The project was developed specifically for telecommunications companies to assess and enhance the performance of their hardware to improve signal transmission.

Type

Responsive Application

Service

UX Design

Duration

4 months

Business Type

B2B

Type

Responsive Application

Service

UX Design

Duration

4 months

Business Type

B2B

Project Overview

The project was developed specifically for telecommunications companies to assess and enhance the performance of their hardware to improve signal transmission. 

Problem Statement

Optimus requested that we create a desktop application so that they can monitor and test their hardware continuously for optimal performance. 

Objectives

  • To Construct the desktop application from inception. 
  • A predefined list of programs to run on hardware for testing purposes.

Our Process

We adhere to the STEP process, an acronym for Soak, Think, Execute, and Proof, to ensure the project flows smoothly towards completion.

Process We Followed

We divided the project into three phases for effortless flow and referenced UX Design. 

UI design

The deliverables for this project include comprehensive task flows, detailed sitemaps, empathy maps to understand user needs and motivations, and user journey maps.  These elements collectively form the foundation for a compelling user experience, prioritising usability and functionality throughout the design process.

UX Improvement

Problems

  • Cluttered Interface Associated with Testing

    Many assessment designs are presumed to be clumsy, so we tried our best to make them easily accessible to all.

  • Unresponsive and Communication Disruption

    Many testing sites often experience the problem of becoming unresponsive, which can disrupt communication signals in various locations.

Solutions

  • Clean interface

    Our interface is intentionally minimalistic and soothing, reflecting the brand's identity. This design choice ensures that users can easily comprehend the process and effortlessly conduct data analysis for testing purposes.

  • Assessment Components

    Users can effortlessly establish controls, allocate assets, and add users to execute a test on a specific piece of hardware in a designated location.

Task Flow

The following task flows were created to ensure optimum visibility of 
the best features so that users can find them easily.

Site Map

The Sitemap was redesigned to improve the usability of the application.

WireFrame

This preliminary version was created to assess its alignment with the client's requirements before the final design.

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