Are you planning to hire UX/UI designers for your company? Did you post a job ad on different platforms to find the right candidate for the job? Do you still feel like something is missing with all the candidates you meet in an interview?

If your answer is “Yes”, then it is time to explore the other options to ensure great designs for your brand. And by that, we mean hiring a design agency instead of a single designer.

Where in-house designers and design agencies each offer their unique set of advantages and considerations, a design agency might just be a preferable choice in the long run. And there is a good reason why. 

Why Hiring a Design Agency is More Preferrable Than In-House Designers - Gifs

But before we tell you that, let’s first understand the difference between hiring a UX/UI designer and a UX/UI design agency.

Difference between Design Agency and In-House Designers

Difference between Design Agency and In-House Designers

Here’s a table to help you understand how hiring a design agency is different from hiring an in-house designer. The comparison considers different aspects necessary for getting the project to a successful completion.

AspectDesign AgencyIn-House Designer
Diverse ExpertiseEncompasses multifaceted skills, offering various design services.Expertise within a specific domain, focusing on company-specific tasks.
Cost StructureProject-based or retainer-based, adaptable to project requirements.Fixed salary and benefits package, regardless of project fluctuations.
Access to Talent PoolAccess to a wide array of talents with varied skills and experiences.Limited to in-house team members, often restricted to local resources.
Scalability & FlexibilityAdaptable to project scalability, offering flexible resource allocationFixed capacity; adjustments may be time-consuming and challenging.
Objective PerspectiveImpartial viewpoint and unbiased creativity due to external inputs.In-depth understanding of the company’s culture and preferences.
Management ResponsibilitiesThe agency handles project management, reducing the burden on company staff.Requires direct oversight, increasing managerial workload.
Quality Control & AssuranceStringent quality checks embedded within agency processes and systemsDirect control over quality assurance, based on in-house standards.
Innovation & CreativityPromotes diverse innovative ideas, incorporating various perspectives.Idea generation tailored to the company’s established methodologies.
Risk Mitigation & Back-Up PlansOffers contingency plans and adaptable solutions for emergencies.Internal backup plans may exist, often with limited external resources.
Branding ConsistencyEnsures consistent branding across diverse projects and media.Directly aligned with the company’s branding but may lack external input.
Project DurationSuitable for short-term projects, offering agility and adaptability.Suited for ongoing and extensive projects aligning with company goals.

Why Hiring a Design Agency is Better?


Design agencies offer a cost-effective solution as they are adaptable to project-based or retainer-based payment structures. This flexibility helps in managing budgets effectively as per project requirements. Moreover, unlike in-house designers, you only pay the agencies when there is a need for design services.

Expertise & Specialization

Agencies bring multiple skills that are honed by working across diverse industries. They offer a wide array of services, including UX audit, user research, UX/UI design, and branding. In contrast, in-house designers might excel within a specific domain but could lack exposure to varied projects.

Access to Diverse Talent Pool

Design agencies possess access to a vast pool of talents with diverse skill sets and experiences, while in-house designers are often limited to the skills and experiences of the internal team. Which means that if you need a new talent, you’ll have to go through the entire hiring process again which increases the managerial tasks as well.

Flexibility & Scalability

UX/UI design agencies are capable of scaling resources and adapting to project fluctuations with their years of experience and connections. In contrast, in-house designers might face challenges in adjusting their capacity to meet varying project needs.

Fresh & Unbiased Perspective

Have you ever wondered why your product isn’t working the way you imagined or desire it to? A design agency might just help you find the problem. An external agency provides an objective viewpoint, injecting fresh and unbiased creativity into projects. In-house designers might be influenced by company culture and norms, potentially limiting creative diversity.

Reduced Management Burden

Design agencies handle project management, easing the burden on internal staff, whereas in-house designers often require direct oversight, increasing managerial workload.

Quality Control

Agencies embed stringent quality checks within their processes and systems, ensuring consistent quality across projects. In-house designers maintain quality based on internal standards, potentially lacking external input.

Innovation & Creativity

UI/UX design companies encourage diverse innovative ideas, benefiting from various perspectives. In contrast, in-house designers might tailor ideas based on established company methodologies.

Risk Mitigation (With Back-Up Plans)

Design agencies often offer contingency plans and adaptable solutions for emergencies. In-house designers might have internal backup plans, but they could be limited to internal resources.

Branding & Design Consistency

UI/UX agencies ensure consistent branding across diverse projects and media, while in-house designers align directly with the company’s branding, potentially lacking external input.

FAQs about Design Agency vs. In-House Designer

FAQs about Design Agency vs. In-House Designer

Which is more cost-effective in the long run?

Design agencies offer flexibility and adaptability, often proving more cost-effective in varied project scenarios compared to maintaining in-house design teams.

How does an agency assure quality control?

Agencies embed stringent quality checks within their processes, ensuring consistent quality across diverse projects.

Can in-house designers handle diverse project requirements?

In-house designers might excel within a specific domain but could lack exposure to varied projects compared to agencies.

How does an agency ensure brand consistency?

Agencies ensure consistent branding across diverse projects and media, leveraging their varied experiences and perspectives.

Are agencies suitable for long-term projects?

Yes, design agencies like Yellow Slice offer project retainer services for long-term projects that offer the same quality & dedication as that of the short-term.

Why Hiring a Design Agency is More Preferrable Than In-House Designers?

Last words…

The decision between hiring a design agency and employing in-house designers relies on the specific needs and dynamics of the organization. However, the versatility, expertise, and adaptability offered by design agencies make them a more favorable choice in numerous scenarios. 

Design agencies not only offer a diverse pool of talent and expertise but also ensure innovation, flexibility, and quality, hence serving as a strategic ally in meeting dynamic design requirements. If you are still wondering whether you should choose an in-house designer for your project or hire a design agency, schedule a call with us for a quick consultation.

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Co-founder and co-weaver of a dynamic design studio with a slew of enthusiastic team of UX and UI designers. As he retires from his day as a Design Director at Yellow Slice, he ends his day with music and musing on new design trends. With 14 years of experience in the industry, in various domains, he is co-creating a legacy for future designers to be inspired from. Having worked for clients like Croma, Axis Bank, PayTm, Bajaj and more, his designs have won accolades at a national level and he aims to conquer the international sphere next.