Reveal what's holding back your user experience

Your trusted UX audit agency to uncover what’s broken before you build or redesign your digital product.

Reveal what's holding back your user experience

UX audit

Why Invest Now?

Your product looks great, but does it perform? A UX audit exposes silent blockers and guides confident decisions.

Identify usability and accessibility issues

Align with business goals for higher ROI

Design quality user interaction

Turn traffic into conversions

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Overhead view of four people collaborating on a UX design project at a desk with smartphones, design layouts, markers, and laptops.
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UX Audit

Insight-Led Process

Leverage our expert-led UX audit services to uncover usability gaps with research, benchmarking, and user validation.

01

Review Existing UX

We evaluate current UX practices to uncover patterns, gaps, and missed design opportunities.

02

Set Clear Goals

We define SMART audit goals that align with user needs, product vision, and business outcomes.

03

Define Key Metrics

We identify KPIs and UX metrics to measure audit success and guide future design actions.

04

Select Audit Method

We choose suitable audit methods based on product complexity, user pain points, and business goals.

05

Conduct UX Evaluation

Using chosen methods, we assess flows, interfaces, and user behaviour to reveal usability issues.

06

Deliver Actionable Report

Clients receive a clear, insightful report with next steps backed by expert UX audit services.

What You Get

UX Audit Deliverables

Our UX audit services deliver customised and measurable outcomes that support smart design decisions for your product.

Comprehensive Audit Report

A structured document detailing UX problems, their impact levels, and supporting visuals.

Prioritised Recommendations

A structured roadmap of practical actions, organised by feasibility and potential business impact.

Presentation & Workshop

A session to discuss findings, strategise implementation and align with stakeholders

Industry-Informed

UX Audit Services

From B2B SaaS to retail, our usability audit services uncover issues unique to your domain. They are customised to assess your product against industry-specific challenges, standards, and user expectations.

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Fintech

Simplify complex flows, build user trust, and ensure secure, intuitive digital finance experiences.

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Enterprise and SaaS

Uncover friction in complex and multi-user systems and boost B2B user efficiency.

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Edtech

Improve engagement across platforms for students, teachers, and administrators.

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Retail and E-commerce

Optimise conversions and reduce drop-offs with a targeted UX audit for seamless shopping and checkout experiences.

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Scale 2X faster with an actionable UX Audit

Customer Stories

See why we’re not just a UI UX design company; they see us as a strategic partner to their team.

The Yellow Slice design team deeply understood our business and product, ensuring their UI and UX design ideas were both innovative and impactful. They dedicated significant time, effort, and intent to the project, resulting in design that surpassed our expectations.

Kashyap Chaturvedula
Product Strategy

Working with Yellow Slice has been a good experience for us at MakeMyTrip. They’ve helped us create a user-friendly website that aligns well with out brand and values. The website has improved the way we interact with potential talent online. We’re pleased with the updated design and recommend them for their creativity and effort.

Yashwardhan Sharma
Deputy HR Manager

Almost 3 months have passed since the app was launched in July, before the Ganpati festival, and the registration has increased. There are metrics which significantly increased business.

Ritesh Bhagat
Product Owner (Investment)

The team manifested their professionalism by always delivering on time. What stood out about Yellow Slice was their strong sense of teamwork.

Saurabh Sachdeva
Founder & Acting Coach

The team offered effective project management, timely deliveries, and outstanding responsiveness, agility, and creativity.

Nishiket Joshi
Manager

Yellow Slice Team demonstrated exceptional creativity, showcasing innovative solutions and designs for our Chaayos website. Their diverse skill sets were evident in the seamless functionality and user-friendly interface. I appreciate their strong sense of ownership, ensuring the timely completion of tasks with a proactive approach. Their team's readiness to tackle challenges head-on shows their commitment to delivering excellent service.

Mayank Malik
Senior Product Manager

We wanted a design agency with extensive fintech and BFSI product experience. Kishor's knowledge and Yellow Slice's core expertise in fintech design convinced us to move forward with them. The team's designers didn't need constant nudging and knew exactly what to do to create a better UI and UX design. We were especially satisfied with the research phase of the project.

Pradeep Thakur
Lead Designer

The team is very customer-centric; they were attentive to what I wanted. I love their culture, how they uphold their value in their work, and their engagement with me throughout the duration of my project. It took time to get used to and comfortable with the project, but their willingness and effort to adapt quickly kept me going.

Anuradha Mulukutla
CEO

YellowSlice takes the time to understand our business needs. I can count on YellowSlice for fresh perspective, innovative ideas, consistency, solutions and accuracy.

Anirudh Agarwal
Co-Founder

“YellowSlice takes the time to understand our business needs. I can count on YellowSlice for fresh perspective, innovative ideas, consistency, solutions and accuracy. “

Krishav Kumar
Eclat Engineering
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4.9/5.0

FAQs

Find quick answers to help you understand how UX audit services can benefit your business and improve your user experience.

What does a UX Audit report look like?

A UX audit report is a comprehensive document that outlines usability issues, user behaviour insights, design inconsistencies, and opportunities for improvement. At Yellow Slice, our UX audit services produce reports that include heuristic evaluations, journey flow breakdowns, user pain points, and prioritised recommendations.

The report is structured to help designers, developers, and stakeholders make informed, data-backed decisions to enhance product usability and overall experience.

What does a UX Report look like?

The duration of a UX audit depends on the scope of the UX Audit enquiry, your platform, user flow complexity, and how much data is available. On average, our UX audit services take between 1 and 3 weeks. Simpler audits, such as landing pages, may take a few days, while enterprise-level platforms might require a more extensive evaluation process, which takes a longer time. Our team ensures the timeline remains efficient without compromising depth and accuracy.

Is UX Audit a standalone service or a part of another service?

A UX audit can be either a standalone offering or part of a larger design engagement. At Yellow Slice, we provide UX audit services as an independent diagnostic solution for companies looking to troubleshoot usability issues or validate existing designs. However, it's also an integral first step in many of our UI/UX audit services, helping set the direction for full-scale redesigns, usability improvements, and product revamps.

How does AI support the UX Audit Process?

AI is becoming a valuable tool in UX auditing services. AI-powered platforms collect real-time user data, analyse user paths, and predict friction points. Tools like AI-driven heatmaps, automated accessibility checkers, and behaviour analytics platforms help our team spot patterns that traditional methods may miss. While AI doesn’t replace human insight, it complements our heuristic and user-centric approach to UX audit services.

What are the best UX Audit tools?

Some of the most effective tools we use in UX audit services include Hotjar for heatmaps and session recordings, Google Analytics for behaviour metrics, Maze for remote testing, and Nielsen’s heuristic framework for interface evaluation. We also integrate tools like Crazy Egg, Optimal Workshop, and AI-based platforms to ensure both qualitative and quantitative insights are captured during the UX/UI audit process.

Can I see a sample UX Audit report?

Yes, we provide real UX audit examples during our discovery calls to help you understand what to expect. These samples include anonymised client reports with real findings and suggestions. From eCommerce UX reviews to SaaS usability audit services, each sample showcases how our evaluations led to measurable improvements. You’ll see how problems are framed, scored, and translated into actionable next steps.

Can I download your UX Audit PDF?

Yes. We offer a downloadable UX audit PDF that walks you through our process, sample findings, audit criteria, and how to interpret the results. This document is useful for teams looking to understand the value of UX audit services and serves as a reference for internal discussions. You can request it through our contact form or schedule a quick consultation.