KPIT

Redefining Corporate Travel Management

An internal platform built to simplify travel requests, documentation, and approvals for KPIT employees.

Increase in Customer Response Rate

industry

Travel Tech

Services Provided

UX Research

UX Design

UI Design

PLATFORMS

Responsive Website, Branding

BUSINESS TYPE

B2C

Overview

We redesigned KPIT travel management platform to simplify travel requests and documentation to foster better coordination between employees and management.

Overview

We redesigned KPIT travel management platform to simplify travel requests and documentation to foster better coordination between employees and management.

THE Challenge

Navigating Complex Travel Requests & Manual Approvals

Turning Challenges Into Breakthroughs

The employees face issues of documentation, human oversight, and general travel request management. They needed a new website to handle that aspect effectively and efficiently.

our Approach

The Method Behind Magic

Our Strategic Design

We followed our STEP Process to get insights from UX audits and employee interviews to build a smooth, guided flow. We were able to create a functional system that supports self-service in one cohesive design

Decoding the Ecosystem

A 360° View

We conducted a UX audit and interviews to uncover the main usability challenges in KPIT’s internal travel platform. Our findings guided a redesign centred on clarity, consistency, and control.

Task Orientation

We covered how easy decision-making was and the logical sequence of the activities needed to complete a task

Form and Data Entry

We examined the forms from different perspectives for users, such as error prevention and redundancy.

Page Layout and Visualisation

Typography was an issue, and it made users confused while reading through the copies.

Key Themes Identified

Transparency

The employees wanted transparency in approval tracking and simpler documentation processes.

Feedback

They noted that improving communication and reducing manual oversight would save time and enhance trust in the system.

India gold

Apple Journal prioritises privacy and intuitive journaling over community or gamification.
Me+ inspires self-reflection through affirmations and minimalist design.

Rupeek

Fabulous gamifies daily routines with rewards to sustain continued use.
Gratitude nurtures consistency through journaling streaks.
Manifestie and EnVision combine immersive experience, visualisation and sound cues for mindfulness.

Core problems

Poor navigation flow leading to longer completion times.
Unclear form validation and redundant data entry.
Travel request issues took longer to be resolved.

Key Opportunities

To correctly manage the employees' travel requests with a platform
Improving the flow of information among employees regarding Travel requests.
Designing a faster way to resolve issues.

building the Experience

From Insights to Frameworks

Our UX design strategy emphasised structure and ease of use. The goal was to help the employees lodge or manage requests easily and reduce information overload.

Our Solution

Website Tour for first-time users

We included a website tour to familiarise users with the features and functionalities.

Role-based UX

Customised task flows for employees and managers, each with relevant features and dashboards.

Simple Interface

We made their interface consistent and user-friendly by using components such as CTAs and Cards.

Form Meets Function

Designing Engaging Interfaces

We transformed KPIT’s interface into a seamless digital workspace. Every visual choice: colour, typography, cards, and CTAs helped reinforce clarity, consistency, and readability.

Success story

What happens when great design meets real problems? Our projects speak louder than buzzwords.

“YellowSlice takes the time to understand our business needs. I can count on YellowSlice for fresh perspective, innovative ideas, consistency, solutions and accuracy. “